Brief Introduction
Seeking for new and exciting challenges in an organization that will utilize the special skills, talents and solid experience earned through the years of working. Making sure that every knowledge and skills currently acquired will be an asset of the company which will play a vital role in reaching its visions and goals.
Skillset
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11 years of relevant experience
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Data Validation
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Microsoft office
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Problem solving
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Leadership
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Documentation
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Microsoft Excel
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Exportation
Work Experience
Assistant Team Leader
Mar 2011 - Aug 2022
- Creation of Bills of Lading (Bs/L) through GSC’s general documentation process of Coding/ data validation, Encoding, Freighting, Proofreading and Final Checking
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Handling VIP accounts
Sending inquiries to confirm data availability/inconsistencies of booking information.
Seek advice and escalate issues when faced with tasks/problems outside the scope of the work
Responds to the queries of Stakeholders
Assigns Bills of Lading (Bs/L)/workload to agents
Create daily/monthly report
Supervised and coordinated with several agents/team member
Train and mentor new team member
Send training reports/updates
Perform quality audit and coaching feedback for the trainees
Supports my supervisor and senior managers expert on their reporting
Successfully handled transition to other sister company
Handling team emails
Administrative Staff Officer
Jan 2009 - Dec 2010
- Keep track and release of incoming/outgoing reports/letters of CPCD II
Keep track and release of Outgoing memorandums/letters of SDC
Document Tracking of Outgoing Letters and Memorandum of FCAG, SDC, EDI, ED II, ED III, and CPCD I
General Clerk
May 2008 - Oct 2008
- Responsible in sorting of all local checks
Ensure to encode all local check details
Processing of Bank Statement
ALIZDEHAR.NET (Computer Shop)
Feb 2006 - Sep 2008
- Ensure to provide a great customer service as well as monitoring of the financial performance of the shop.
Handling network cabling, computer troubleshooting and maintenance
Education
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Degree: Graduate
Major: Duration: Jun 2001 - May 2005