Brief Introduction

With a year and a half of experience in health insurance, I am an experienced customer service representative proficient in addressing inquiries efficiently while maintaining confidentiality. My strong communication skills have enabled me to excel in providing exceptional service to clients. Now, I am seeking to continue my career growth in customer service, leveraging my expertise to contribute effectively to a new team and organization.

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Skillset

• 1 year of relevant experience
• Customer Service
• administrative assistance
• bookkeeping
• Canva

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Work Experience

• Customer Service Representative

  Mar 2022 - Sep 2023

  
  
  • - responded to inquiries on the status of the hospital's or doctor's claims - provided information about the patients' current health insurance benefits and eligibility - investigated claims’ denials and communicated with the processors if there were any discrepancies
  
  

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Education

• Degree: Bachelor of Secondary Education Major in Mathematics

  Major: Duration: Aug 2017 - Jul 2021