Brief Introduction

Dedicated and experienced NOC Engineer with a proven track record of effectively monitoring and maintaining network infrastructure and systems. Seeking a challenging role where I can leverage my technical expertise, problem-solving skills, and commitment to network reliability to contribute to the success of a dynamic organization. CCNA Training Bootcamp Certificate of Completion CCNA Routing and Switching 200-125(Cisco ID: CSCO13492907) Fortinet Network Security Expert Level 1: Certified Associate Fortinet Network Security Expert Level 2: Certified Associate LogicMonitor Certified Associate (Credential ID: 5eztkkcu6qqh) Cyber Security Foundation Professional Certificate

---

Skillset

• 3 years of relevant experience
• Troubleshooting
• Network Monitoring
• Server Monitoring
• Logic Monitor
• Solarwind
• Servicenow
• CCNA Certification
• English Communication
• Zabbix
• MySQL
• Lotus Notes/Domino
• IBM AS400 Hardware
• RIP (Routing Information Protocol)
• IPv4
• IPv6
• SAP NetWeaver PI
• connectwise

---

Work Experience

• NOC Engineer

  Jun 2021 - Sep 2024

  
  
  • Monitoring LAN/WAN devices, network bandwidths, and servers for clients. Monitoring alerts and assigning them to the designated support teams. Troubleshooting network issues with carriers and vendors. Troubleshooting hardware and software issues with point-of-sale (POS) and other equipment at client sites. Handling calls related to network and system issues.
  
  

• NOC Engineer

  Jun 2020 - Jun 2021

  
  
  • Monitoring LAN/WAN devices, SAP Systems, network bandwidths, and servers for Amkor Technology globally. Coordinating with designated support teams when faults are encountered. Handling tickets related to network and system issues. Monitoring FBR (MySQL) jobs running on different shifts and manually running them when a job fails. Monitoring and escalating errors in Lotus Notes Domino. Monitoring daily, weekly, and cloud backups of AS400 systems and updating associated reports. Enrolling ship-to codes in ATP400 for the shipping team. Creating reports regarding the network and server health at the end of each shift.
  
  

---

Education

• Degree: Bachelor of Science

  Major: Duration: Jun 2015 - Jul 2019