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Candidate #227787

1-Week Notice

Brief Introduction

Leverage market insights to identify and secure new business opportunities for mutual success.

Skillset

  • 17 years of relevant experience
  • Staff Appraisals
  • Email Marketing
  • Sales
  • Sales and Marketing
  • Mentoring
  • eMarketing
  • Marketing Analytics
  • Analytics
  • Feasibility Studies
  • Market Research
  • Best Practice
  • Operations Management

Work Experience

  • Business Development, Manager

    Oct 2021 - Nov 2023


    • Business Development Manager ------- (2yrs
    • 1mo.) Specialization Sales Development Support Responsibilities Directly report to CEO and COO Manage 10 SDRs, 2 Recruiters, and 2 Lead Gen Specialists Conduct Sales Training Conduct Intro Meetings and Demo Outbound calls and Email Marketing Performance Review, Action Planning, Reports and Analysis

  • Business Development, Manager

    Mar 2021 - Sep 2021


    • Business Development Manager ------- (6 months) Specialization Digital Marketing and Sales Responsibilities Directly report to CEO Handle both Sales and Marketing Department Manage 7 sales executives and 6 marketing specialists Conduct Sales Training Manage e-commerce website Outbound calls and Email Marketing Sales Closer Performance Review, Action Planning, Reports and Analysis

  • Business Development Manager

    Mar 2020 - Mar 2021


    • (1 year) Specialization Telemedicine Marketing and Sales Responsibilities Handles a team of 10 Sales Development Executives Sales mentoring End-to-end Sales (Prospecting to Closing) Product Demo and Webinar Hosting Outbound calls and Email Marketing Sales and Marketing Analytics Performance Review and Action Planning

  • Head of Sales

    Oct 2018 - Mar 2020


    • (1 year 5 mos.) Specialization Real Estate Sales, Marketing and Property Management Responsibilities Reports Directly to CEO Conduct feasibility study of prospective projects Seek for investors Project presentation to investors Design and implement Sales & Marketing strategies Market Research Develop cost-effective initiatives Create reports and analytics for stakeholders

  • Operations Manager

    Aug 2016 - Aug 2018


    • Specialization Wireless Chat Support, Sales and Retention Responsibilities Manage a cluster of 7 teams Client Relations Drive performance, review and analytics Monitor performance and make necessary interventions Coaching and Action Planning with team managers
    • Develop cost-effective initiatives to manage operations cost Measure performance and identify areas for improvement using SMART and GROW action plans. Share and implement best practices throughout the teams to achieve desired results.

  • Senior Team Manager

    Jun 2014 - Jun 2016


    • ((2 years) Specialization Customer Service, Tech Support and Sales Responsibilities Handles a 15-member team Oversee a cluster of 5 Teamleads Performance review and action planning Develop cost-effective initiatives to improve performance Keep employees motivated through engagement programs and support system
    • Create reports and analytics for clients and stakeholders Monitor performance and make necessary interventions Share and implement best practices throughout the teams to achieve desired results. Make sure admin tasks are delivered on time.

  • Senior Team Leader

    Jun 2012 - Jun 2014


    • ((2 years) Specialization Customer Service, Tech Support and Sales Responsibilities Handles a 20-member team Oversee a cluster of 7 Teamleads Weekend Site POC covering 22 teams of 3 lines of business Performance review and action planning Develop cost-effective initiatives to drive performance Create reports and analytics for clients Monitor performance and make necessary interventions Share and implement best practices throughout the teams to achieve desired results. Make sure admin tasks are delivered on time.

  • Customer Care

    Aug 2006 - May 2012


    • Operations Teamlead ------- (Telco Account) - (5 yrs 10 mos) Specialization Customer Service and Technical support Responsibilities Handles a 20-member team Weekly and monthly performance review

Education

  • Degree: Bachelors Degree

    Major: Duration: Sep 2024 - Jan 2005