Brief Introduction
I can handle customers' complaints, provide appropriate solutions, and follow up to resolve customers' concerns for that to experience good customer service. I have excellent communication skills since you’ll need someone to communicate regularly with your customers. I am committed to providing productive results within the time, trustworthy, goal-driven, and tech-savvy. I am willing to learn new things. I am someone who sees to it that all of the work is done to the best of my abilities. I think this is a smart way to help your business save time and make more money. With the skills I have, I could say I am fit to be an employee of your company.
Skillset
-
5 years of relevant experience
-
Closing Sales
-
Lead Generation
-
Inside Sales > Telesales > Outbound Sales
-
Troubleshooting
-
Upselling
-
Credit Cards
-
B2B Sales
-
Communication Skills
-
Customer Service
-
Results-Driven
-
Trustworthy
-
Microsoft PowerPoint
-
QuickBooks
Work Experience
OMC
May 2022 - Jun 2023
- * lead generation
* inbound and outbound call
* closing a sale
BUSINESS DEVELOPMENT MANAGER, Outbound Sales
Nov 2020 - Feb 2022
- * appointment setting
* lead generation
* outbound call
* PowerPoint presentation
* Closing a sale
CRUISE HOLIDAY PLANNER
Feb 2018 - Apr 2019
- (Inbound and Outbound sales)
-------
* Email inbound and outbound
* Inbound and outbound call
* Closing a sale
CUSTOMER SERVICE REPRESENTATIVE
Jun 2017 - Aug 2017
CUSTOMER SERVICE REPRESENTATIVE
Sep 2014 - Jun 2015
- * Inbound call
* Assisting customers troubleshooting of vehicle
* Transfer call to dealership
TECHNICAL SUPPORT Level II
Aug 2013 - Sep 2014
- REPRESENTATIVE LEVEL II
-------
* Inbound and outbound calls
* Remote in to customers desktop for installing and
troubleshooting
* Upselling
TECHNICAL SUPPORT REPRESENTATIVE
Jul 2012 - Jun 2013
- * Inbound call
* Troubleshooting of mobile phones
* Replacement of mobile phone
EDUCATIONAL ACCOMPLISHMENT:
Education
-
Degree: MASCOM
Major: Duration: Mar 2000 - Jan 2005