Brief Introduction

Dedicated and accomplished Senior Travel Specialist with an extensive background in handling diverse travel responsibilities for both leisure and corporate clientele. Proficient in utilizing industry-leading tools such as SABRE, Apollo, and Amadeus for efficient travel coordination. Adept at providing comprehensive customer care and consulting services, I am seeking a challenging position that allows me to contribute my expertise in optimizing travel experiences for clients while utilizing my organizational and interpersonal skills.

---

Skillset

• 8 years of relevant experience
• Phone Support
• Sabre
• Apollo
• Problem Resolution
• Worldspan
• Amadeus
• Negotiation
• Attention to Detail
• Corporate Travel
• Adaptability
• Leisure Travel
• Customer Service
• Customer-Focused
• Email Support
• Self-motivated
• Teamplayer
• English Communication
• Chat Support

---

Work Experience

• Senior Travel Experience Specialist, Senior Travel Specialist handling

  Feb 2021 - Oct 2023

  
  
  • Serve as a Senior Travel Specialist managing domestic and international flight leisure travelers. Provide comprehensive assistance for travelers' needs, utilizing SABRE, Apollo, Amadeus, and other airline GDS tools. Facilitate hotel bookings and car reservations to ensure seamless travel experiences.
  
  

• Corporate Senior Travel Counselor, Senior Travel Consultant handling

  Jul 2017 - Jan 2021

  
  
  • Work as a Senior Travel Consultant, specializing in North American corporate international business travelers. Provide comprehensive and quality customer care and consulting at all times. Handle airline bookings, hotel reservations, car rentals, rail/train trips, new bookings, and modifications using SABRE Airline GDS tool.
  
  

• Corporate Senior Travel Consultant

  Oct 2016 - Jul 2017

  
  
  • Manage business travel plans for domestic and international flights, hotels, rail, car, and limo services. Responsible for handling changes, ticket modifications, and new bookings for all AMEX GBT business travelers worldwide. Utilize APOLLO Airline GDS tool for efficient management of travel arrangements.
  
  

• Executive Assistant, Secretary to the Airline Country Manager

  Nov 2015 - May 2016

  
  
  • Responsible for assisting in the overall operation of Doha Station, which includes setting up travel plans, meetings, speaking engagements, and other appointments for the direct manager and the Country Manager of Doha Town Office.
  
  

---

Education

• Degree: Bachelor of Science

  Major: Duration: Jun 2005 - Apr 2009