Brief Introduction

Experienced Customer Service Associate Dedicated to Exceptional Client Satisfaction

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Skillset

• 1 year of relevant experience
• Customer Service
• Email and Chat Support
• Assisting refunds or returns
• Salesforce
• Verint
• Top Agent of 2023
• Top 1 Of The Team’s Highest Performance And Consistently Passing KPIs

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Work Experience

• Customer Service Associate

  Feb 2023 - Mar 2024

  
  
  • Proficient in handling customer interactions via phone calls, emails, and chats Responsibilities include addressing inquiries, resolving issues, and ensuring customer satisfaction Emphasized the importance of empathy and problem-solving in delivering exceptional customer support Reason for Leaving: Looking for a WFH setup
  
  

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Education

• Degree: Senior High School Graduate

  Major: Duration: Aug 2022 - May 2023
  

  Degree: Senior High School

  Major: Duration: Aug 2021 - Jun 2022