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Candidate #329570

2-Week Notice

Brief Introduction

Analytical, observational, and detail-oriented KYC analyst with extensive knowledge in Know Your Customer investigations covering money laundering, terrorist financing and other financial crimes to determine if the business activity (or attempted activity) under review is suspicious. Action oriented, communicates effectively and delivers customer-centric solutions.

Skillset

  • 5 years of relevant experience
  • Analytical and observational skills
  • Excellent communications skills
  • KYC Analysis
  • Refinitiv World Check
  • MS office (Word
  • Excel
  • PowerPoint) and Adobe Acrobat
  • Due Diligence
  • Payment Methods
  • Anti-Money Laundering
  • Equity Capital Markets
  • Positive Attitude
  • Adobe Acrobat
  • Risk analysis
  • background research and documentation

Work Experience

  • KYC Analyst

    Jul 2018 - Oct 2023


    • Perform due diligence on customers to identify risks associated with money laundering, terrorist financing, or other financial crimes. Perform desktop research such as carrying out background checks wherein client onboarding information are reviewed and evaluated to fulfill KYC requirements
    • Collect all relevant documents concerning the identity of the customer as well as gaining insight into their business, ownership structure, source of funds and financial transactions
    • Analyze whether the business activity is aligned with the purpose and intended nature of relationship
    • Determine whether the client or any of its associated parties are connected to any politically exposed persons (PEPs)
    • Perform name screening and adverse media checks
    • Identify, evaluate and mitigate red flags and risks (e.g
    • Country, Industry, Product, etc.) which is subsequently presented to the Money Laundering Officer
    • Perform Environmental Social Risk Assessment on corporate clients to ensure they are not engaged in any high risk industries
    • In addition, identify areas for improvement in the KYC processes and procedures. Reason for leaving: wanted to take some time to relax and rejuvenate; to finally have time to visit her family; explored new hobbies, ventured into a small business where she was engaged in mid brand bags which contributed to her finances

  • Customer Service Representative

    Jun 2012 - Feb 2015


    • Respond efficiently and accurately to customer calls, provide satisfactory answers to queries/concerns, explain possible solutions and ensure that all reschedule/cancellations are handled appropriately
    • De-escalate situations involving dissatisfied customers; offer assistance and support
    • Create and maintain record of daily problems and remedial actions taken using call-center database
    •  Navigate through multiple systems. Reason for leaving: had to focus on her studies

  • Telesales Representative and Data Researcher

    Jan 2009 - Jan 2011


    • Conduct online platforms and corporate website research of potential customers in preparation for outreach via Telephone and email to recommend products that may better suit client needs and seize opportunities to upsell when appropriate
    •  Answer questions relating to the products offered by the company. Gather and document customer information, payment methods, purchases, and reactions to products
    • Document phone calls and follow-up time frames. Reason for leaving: looked for better career opportunities

Education

  • Degree: Bachelor's degree

    Major: Duration: Jan 2015 - May 2018